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Inclusive Facilities & Experience

• Diverse and Welcoming Audiences
  We actively invite participants from diverse communities by:
• Using inclusive language and imagery in our marketing materials.
• Offering flexible booking options (e.g., private tours, smaller group sizes) to accommodate varying comfort levels.
• Thoughtful Tour Design
  Tours are curated with accessibility front of mind:
• We select routes that are manageable for wheelchair users and those with mobility challenges, with manageable distances and rest opportunities, and aim to go at the slowest person’s pace for comfort and safety.
• Where we traverse uneven terrain or cobbled streets, we notify participants in advance to help them prepare.

Supporting Visitors with Access Needs

• Mobility Support
• Accessible paths and quieter routes are prioritised.
• Guides are trained to keep the group pace inclusive and consider options to avoid strenuous or inaccessible sections.
• Guides will advise the location of the nearest accessible toilets if necessary.
• Hearing Accessibility
• Our guides speak clearly, face participants, and repeat key information to accommodate lip-reading and hearing difficulties.
• Visual Accessibility
• We provide vivid, detailed descriptions of what we're enjoying—whether it’s food, history, or scenery—for guests with visual impairments.
• Sensory Needs
• Where appropriate, guests are invited to taste, feel, or tactilely explore ingredients or cooking tools as a multisensory way to engage.
• Assistance Animals
• Please check with us which tours are suitable for assistance dogs.

Ensuring Support & Encouragement for All

• Staff Training & Awareness
• Our team undergoes regular sensitivity and accessibility training to ensure all participants receive attentive, respectful, and inclusive service.
• Advance Communication
• Guests are encouraged to disclose any access requirements before booking so that we can proactively tailor the experience—whether arranging accessible transport, meal alternatives, audio assistance, or rest stops.
• Flexible Group Management
• We limit group sizes to ensure personalised attention and adaptability during tours.
• Transparent Tour Prep
• Tour listings clearly flag elements like walking distances, seating options, surface types (e.g., cobbles), and any potential access challenges, giving guests the information to make informed choices.
• Open Feedback Channels
• We welcome feedback, suggestions, and requests—before or after a tour—to continuously improve and evolve our accessibility offerings.

Inclusive Culture & Continuous Improvement

• We regularly review tour routes, partner venues, and promotional content through an accessibility lens, ensuring consistency with universal design principles.
• We actively engage with diverse community groups and tourism experts to inform best practices.
• Accessibility is embedded in our planning and budgeting to ensure long-term, sustainable inclusion for all.

Ongoing Commitment

Triple A Food Tours is dedicated to continually improving our accessibility and inclusivity practices. We regularly review our operations to identify new ways to ensure our tours are enjoyable for all.